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Senior Account Manager Specialized Trade BeNeLux

Hilversum, NetherlandsSales & Marketing Specialized Trade

Job description

The Senior Account Manager Stationery & e-commerce is responsible for:

  • Strategically important key customers (A Strategic and B Key Development Accounts)
  • Building strong long-term win-win partnerships between tesa and key customers
  • Understanding the value chain of the customers & evaluating the customer’s needs well as the decision making units and processes
  • Achieving PNS, Margin and ROS targets
  • Being the voice of the customer and driving it across the organization

Principal Accountabilities:

  • Ensure operative achievement of the business targets for the defined customers, responsible for achieving PNS, M1 and WOC targets while keeping costs within budgets approved in the ABP.
  • Generate a Key Account Plan where strategic long-term account development is thoroughly analysed and translated into concrete short/mid/long-term actions and priorities from which to steer all related company functions.
  • Suggest measures for target achievement on the basis of the approved ABP in line with the line manager. Comments on budget deviations and assists the implementation of counter measures in agreement with Sales Manager.
  • Ensure continuous generation of new business based on tesa innovations and benchmarking (products, applications and/or distribution channels)
  • Generate new business by implementing concepts for new business development and sales activities.
  • Take part the development and implementation of supportive structures
  • Assist the target oriented development and implementation of supporting, structural measures to achieve midterm strategic targets. Permanent coordination process between the local and regional functions of the whole company.
  • Collaborate in the company planning process. Actively participating in the planning procedures of the company by assisting the preparation of the company’s strategy, by advising the sales plan of the sales section and by assisting in the definition of the company plan (ABP).
  • Elaborate the global business possibilities with international KAs and collaborate in the discussion and implementation of the global sales approach with the international teams.
  • Ensure of sales and project activity required through company specified CRM system.
  • Ensure full transparency of all ongoing activities in the section for the Management Team and for the section members according to company regulations (MS-Dynamics).
  • Travel Expectation: The position requires personal involvement with biggest and most critical customers, together with responsible sales team member. To achieve this, travel is required upon the needs of the business.

Job requirements

Educational qualifications:

  • University degree (economics, business administration, engineering) or equivalent

Relevant experience:

  • Experience in Sales positions in a multinational company (more than 5 years)
  • Marketing experience is a plus
  • International experience preferred
  • Know how from the specific segment businesses or equivalent businesses e.g. service companies

Competencies and other requirements:

  • Excellent communication skills and talented networker
  • Advanced presentation Skills
  • Strong customer focus
  • Ability to lead a virtual team
  • Ability to influence and negotiate with internal and external stakeholders
  • Fluent in English and local language mandatory
  • Good command of French is a clear plus
  • Location of the position can be Hilversum, Netherlands or Bruxelles, Belgium
Hilversum, Noord-Holland, Netherlands
Sales & Marketing Specialized Trade


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What you can expect :

At tesa, we create adhesive solutions that improve the work, products and lives of our customers.

How we do it? At tesa, we dare to create! Therefore, we team up, we challenge our-selves and we set the pace. But we don’t just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.

We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.

If you want to find out more about tesa please visit us on our corporate web-page and social media

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