Key Account Manager - Iberia Retail DIY

On-site
- Barcelona, Spain
- Oeiras, Portugal
- Madrid, Spain
+2 more
Sales & Marketing Consumer

Join a professional and international environment with career development opportunities!

Benefits:

• Permanent employment contract.

• Company car for professional and personal use.

• Pension plan.

Job description

Are you ready to drive innovation and shape the future of the Retail Modern Trade Distribution?

Join our dynamic global team at tesa!

Our Mission: We create sustainable adhesive solutions that improve the work, products and lives of our customers.

We are on the lookout for a passionate and forward-thinking Key Account Manager to booster our main DIY accounts in Iberia and some accounts with International Coordination.

Ideally, based in Barcelona, Madrid or Lisbon, you will play a pivotal role in accelerating our sales and enhancing profitability.

Job requirements

In this role, you will be responsible for:

• Deliver sales growth, profitability and distribution targets for assigned key accounts and ensure optimal brand appearance on all relevant touchpoints.

• Drive strategic growth and profitability by developing and executing tailored Key Account plans together with relevant support of Sales Manager, Field Sales, Merchandising, Shopper Marketing and Sales & Customer Operations.

• Accountable for the development and contribution to Annual Business Planning & Effective Customer & Key Account Planning.

Main Functions:

• Drive profitable sales growth and secure customer loyalty by aligning with strategic business objectives.

• Develop and execute a mid-term strategic plan for assigned Key Accounts, aligned with regional business and marketing strategies & monitor progress based on aligned KPI´s.

• Driving data leads to a sales approach focused on sell-out and rotation.

• Analyze account performance, identify growth opportunities, take corrective actions to ensure achievement of PNS and profitability targets.

• Manage customer negotiations with to conclude commercial agreements contracts, bonus, trade spend, prices, listings & promotions.

• Continuously expand and optimize tesa products offering on appointed customer channel and proactively seek new growth opportunities.

• Support new product launches and campaign rollouts on customer channels and initiate actions to improve availability, visibility & conversion to boost share.

• Ensure company standards for CRM use, providing high-quality, complete and accurate CRM data as Contacts, Opportunities, Prospects.

• Build and maintain a high-quality pipeline while achieving KPI targets within own ar-ea of responsibility, such as pipeline value, won projects and customer visits.

• Ensure excellence in pricing, contract management, and service quality to foster customer loyalty and execute the company's strategy.

• Collaborate with Demand Planning to provide accurate sales forecasts, improving forecast accuracy and product availability for customers.

• Ensure customer satisfaction by managing opportunities or claims through effective collaboration with support functions such as Sales Support, Quality and BusOps.

Successful candidates will have:

• Bachelor’s, Master’s degree or proven international Sales expertise.

• 5+ years of experience in a similar Sales role, preferably in a multinational company environment.

• Proven experience managing Key Accounts with a focus on strategic growth and stakeholder influence.

• Fluency in written and spoken English and Spanish. Portuguese is a plus.

• Excellent communication, negotiation, and stakeholders management skills.

• Advanced presentation skills and ability to lead virtual teams.

• Proficient in leveraging digital tools such as CRM systems to enhance daily work efficiency.

• Expertise in contract management.

• Expertise in project management.

• Working autonomously and self-driven, while proactively seeking support when needed.

• Easily adapting to change and ambiguity.

On-site

Barcelona, Catalunya [Cataluña], Spain
Oeiras, Lisboa, Portugal
Madrid, Comunidad de Madrid, Spain

+2 more

Sales & Marketing Consumer

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tesa takes the protection of your personal data very seriously and processes your personal data in accordance with national and European data protection provisions. We would like to inform you about the way we collect and process personal data when you apply for one of our open positions.

Data Controller

The tesa affiliate to which you have applied is responsible for the data processing of your application.

You will find the relevant contact details in the imprint of the job advertisement for which you have applied.

Data required for the application process and applicant selection

As part of the application process, we process data from you that we need to decide whether to establish the employment relationship. In particular, this includes your contact details, such as your name and address, as well as all data related to the application, such as your CV, certificates, qualifications, answers to questions.

tesa processes your personal information in connection with the online application via our application management system and also to assess your potential work-related applicability. In doing so, we process the information you provide based on the legal basis of contract preparation/decision to enter into a contract. If you voluntarily provide us with additional personal data, we process this on the basis of your revocable consent.

Also, we process personal data for statistics and reporting purposes in accordance with our legitimate interest of following up and reporting on the applications received for the open positions.

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If there is no legal retention period, the data will be erased as soon as it is no longer necessary to store it or the legitimate interest in storing it has expired.

When applying via our career website/ our application management system, your personal application data will be retained after the conclusion of the application process if this is necessary to protect our legitimate interests in the legitimate interest of warding off any legal claims, but no later than 6 months after the position has been filled.

If your application is successful, tesa will further process your personal data and will inform you appropriately in accordance with applicable data protection laws.

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The access to our Application Management System is restricted only to authorized tesa EU/ Switzerland/ UK personnel based on a need-to-know-basis according to their specific function.

For our application management system, we use the service provider Recruitee, with whom we also signed a Data Processing Agreement.

You may access the privacy policy and description of the technical and organisational measures of Recruitee here:

https://recruitee.com/privacy-policy

If necessary, we may also disclose data to further trusted third party service providers who support us, for example, in the areas of IT or archiving and destruction and with whom separate contracts for data processing have been concluded.

As far as this is necessary, we make sure that appropriate data protection agreements and transfer mechanisms (such as EU Standard Contractual Clauses), if applicable, are in place with the third parties.

You can also submit your application via external job search platforms (as Indeed or Stepstone). For more information please consult the privacy policies of the platforms you are using.

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We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk. Your online application is transferred in encrypted form according to the current state of the art.

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As a data subject, you have the right of access to personal data concerning you , as well as the right to rectification to have inaccurate data corrected . You also have the right to erasure, e.g., if the data is no longer needed for the aims pursued. Furthermore, you have the right to restriction of processing and, the right to data portability. If the processing of data is based on your consent, you are entitled to withdraw it at any time. Please note that the withdrawal is only effective for the future and that processing that took place before the withdrawal remains lawful. Please also note that we may have to retain certain data for a specific period of time in order to comply with legal requirements, despite your revocation (see "Data erasure" for more details).

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In cases where we process your personal data on the legal basis of legitimate interest, you have the right to object at any time for reasons arising from your particular situation. We will then no longer process your personal data unless we demonstrate compelling legitimate reasons for continuing the processing which override your interests, rights, and freedoms. This also applies where the processing serves the assertion, exercise, or defence of legal claims.

For questions regarding data protection issues and to assert your rights as a data subject, please contact:

dataprotection@tesa.com

Furthermore, as a data subject, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of your personal data violates data protection provisions. The right of complaint may, in particular, be brought before a supervisory authority in the Member State of the place of your habitual residence, your workplace, or of the place of the alleged infringement.

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As the decision on your employment is not based exclusively on automated processing, no automated decision takes place.

Contact Details

You will find the relevant tesa contact details in the imprint of the job advertisement for which you have applied.

Should you have any questions or complaints related to data protection or wish to

withdraw a consent, please contact us at: dataprotection@tesa.com

Data Protection Officer

We are advised by our data protection officer in meeting our data protection obligations. For any type of request or question related to your personal data, please include “tesa” in the subject line of your request if you are writing an email to the DPO.

DSN Group/ datenschutz nord GmbH

Jennifer Jähn-Nguyen Sechslingspforte 2 22087 Hamburg dataprotection@tesa.com

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Please, confirm your annual gross base salary expectation (without bonus) in EUR.

Please, confirm your earliest possible start date.

Do you have experience managing directly key accounts in the DIY channel or within Modern Trade Distribution?

Which is your preferred work location?

Barcelona - tesa tape SA (Barcelona, Catalunya [Cataluña], Spain)

Madrid - tesa tape SA (Madrid, Comunidad de Madrid, Spain)

Oeiras - tesa Portugal Lda. (Oeiras, Lisboa, Portugal)

What you can expect :
At tesa, we create adhesive solutions that improve the work, products and lives of our customers.
How we do it? At tesa, we dare to create! Therefore, we team up, we challenge our-selves and we set the pace. But we don’t just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.
We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and beliefes.
If you want to find out more about tesa please visit us on our corporate web-page www.tesa.com and social media.
tesa #APlaceForYou

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Key Account Manager - Iberia Retail DIY

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